Lisette Colon
Business admin · Websites · Marketing

We help business owners get their time back.

Stop losing customer requests in calls, texts and DMs. I set up one simple system for your requests, scheduling and follow-ups, and build the website that brings the work in.

Sound familiar?

The work behind the work is costing you.

47%

of small businesses missed the first call in a study of 142 businesses.1

Calls, texts and DMs slip through while you're with a customer.

8–16 hrs

a week owners spend on admin, across recent owner surveys.2

Scheduling, invoices and data entry eat the week.

46%

of owner-operators do admin in the evening.3

The paperwork waits until after hours.

See how admin support fixes this

1 TelePA call study, U.K.  2 Time etc, 2023 and HeyBRB, 2026  3 HeyBRB, 2026

What I do for businesses

Three things I set up and keep running.

01Administration

The back office, organized.

Your daily admin, logged and handled while you work.

What's included
02Websites

Fast, clear websites.

Built to get calls and bookings, and easy for you to update.

Website packages
03Packages

Run it and grow it.

Start small and add more as your business grows.

See the packages
Admin packagesSetup + monthly
  • OrganizeEverything in one place$1,500+ $85/mo
  • ManageBooking and follow-ups$3,000+ $175/mo
  • GrowYour own custom toolfrom$6,500+ $300/mo

Upgrade any time. Pay only the setup difference.

Websites from $1,200. Not sure where to start? A $150 back-office checkup, credited toward any package. Price list (PDF)

Administration

See the day's work at a glance.

One dashboard for requests, follow-ups and what's due today.

dashboard.sample-business.com
View websiteLC
Home

Dashboard

Sample data. Last refreshed today, 8:30 a.m.

↻ RefreshFilters
Open requests6▲ 2 this week
Follow-ups due3▼ 1 vs yesterday
Visits booked2▲ 1 this week
Rent collected96%▲ 4% vs last month
Requests this year Sample data
N
D
J
F
M
A
M
J
J
A
S
O
RequestsDone same week
Requests by status
18this month
  • Done8
  • Booked3
  • Waiting3
  • New4
Unit 2B: kitchen sink leakNew request
Plumber visit, Thursday 10 a.m.Needs a time
Unit 4A: lease renewal reminderFollow-up due
Monday report for the ownerDrafting
  1. Step 1Request comes in
  2. Step 2Visit gets booked
  3. Step 3Follow-up goes out
  4. Step 4Owner gets a summary

Example with made-up data.

About me

Why work with me.

  • OperationsI've run the day-to-day.

    As an assistant store manager for Timberland, I scheduled, trained and supervised a team of about 30.

  • IT supportI fix the tech, too.

    Help desk work for a New York benefits fund and a university: accounts, devices and Microsoft 365.

  • Property managementI use these systems every day.

    I help manage about 60 rental properties: tenants, repairs, vendors and records.

  • Design and codeI build it myself.

    B.S. in Computer Science, UX/UI and full-stack certificates from Columbia, and Google's Foundations of Digital Marketing and E‑commerce certificate.

More about me

Clients

What clients say.

Before the website everything was through my DMs and it was a lot... Now they just go on my site, pick what they want, and I get the whole order in my email with the delivery already figured out... If you have a small business and you're still doing everything through DMs, talk to Lisette!!

ZarinZarin's Delights

When I decided to focus on real estate and drone photography, she was the first person I called. She updated the whole site the same day... Now when people find me, they see exactly what I do, check my prices and book a shoot right from the site. She's fast, easy to work with, and takes care of the stuff I wouldn't even know where to start with.

AlexScanline Aerials
Before you hand it off

Common worries, answered.

Most owners still do their own admin. These are the reasons they give, and how the system handles each one.

Ask me on a free call
It'll take longer to explain than to just do it myself.

Explaining is the setup. I build the system around how you already work, and your team is trained before it goes live.

I don't want to lose control.

You see everything in one dashboard, and your data stays yours.

Is it worth the cost?

Every price is on this site, so there are no surprises. Setup can be 25% to start, then 12 monthly payments.

Let's talk

Book a 15‑minute call.

Free, by phone or video. No pressure.

Pick a time
WhenBy appointment, any day, 8 a.m. to 7 p.m. Eastern. Book at least 3 days ahead.
Emailhi@lisettecolon.com
Phone(917) 960-4871
Free 15-minute callBook now